Crucial Conversations: Tools for Talking When Stakes are High
Based on the book “Crucial Conversations-Tools for Talking when Stakes are High” by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. Jane Steinmetz will share with us theseven basic principles of successful dialogue. Participants will learn the tools to make it safe for all those involved in a conversation to add their thoughts, ideas, and opinions, and to explore all sides of an issue without retreating into awkward silence or embarrassing violence.
Jane SteinmetzTo attend this class virtually click here after 5:50 pm the night of the class.